A straightforward privacy notice.

Who is responsible

Crossan Media is operated by Tom Crossan, an independent paid media consultant based in Bristol, UK. For privacy questions, email tom@cmedia.uk.

Information collected

If you use the enquiry form, the website collects your name, email address, company name if supplied, the type of support you are interested in and the message you submit.

If you accept analytics, Google Analytics collects information about how you use the website, such as pages viewed, approximate location, device and browser information, and where your visit came from. The site host also records basic traffic information.

How it is used

Your information is used to respond to your enquiry, understand the support you need and decide whether Crossan Media can help. It is not added to a marketing list or sold to anyone.

The legal basis is taking steps at your request before entering into a contract and the legitimate interest in responding to genuine business enquiries.

Services involved

Web3Forms processes enquiry submissions and delivers them by email. ChatGPT Sites hosts this website and provides basic site analytics. Google Tag Manager manages measurement tags. Google Analytics helps measure website and campaign performance. These providers process information under their own privacy and security terms.

Analytics choice

Google Consent Mode starts with analytics and advertising storage denied. Google Analytics cookies are not used unless you select “Accept analytics”. Your choice is stored in your browser so the website can remember it. You can review or change that choice using the “Analytics settings” button at the bottom of the screen.

How long information is kept

Enquiry information is kept only for as long as it is useful for responding and following up, normally no longer than 24 months after the last contact. Information needed for an ongoing client relationship, legal obligation or dispute may be kept for longer.

Your rights

You may ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing or object to processing. Email tom@cmedia.uk to make a request.

You can also complain to the Information Commissioner’s Office.

Updates

This notice was last updated on 18 August 2026 and may be updated if the website or the services it uses change.